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Do you need help?

•  If you have questions about course content, please contact your Manager.
•  If your question is about the course functionality or your account, someone from our support team will be happy to assist you.

Read the FAQ

Read the FAQ document first because your question may have been answered already. If you still have a question after reading the FAQ, contact our support team using the links below.

Request Support

Create a support ticket that will send us your question. A member of our support team will work with you to resolve the issue promptly.

Review Support Tickets

Review an open support ticket to check its status. We will respond to your request as quickly as possible and will update your support ticket after addressing the issue. You can also review your previous support tickets here, as well.

Thank you,
Vancouver Airport Authority